Count on the experts at Advantage Appliance Repair Inc. for your entire appliance repair service needs.
Michelle Blain
Hampden, Massachusetts
03/23/2024
Both Barbra and technician were both extremely personable and extremely knowledgable. Barbra reacted to my needs with understanding, quickness and thoroughly. The pricing was below sears in labor, but a higher cost in replacement product to repair. But overall less than competition (and more reasonable). The technician was wonderful.Kind, personable and very Knowledgable. However I am unsure whether it was because he didn’t actually remove part upon initial visit or took wrong part number, or it was ordered incorrectly by inside staff, but it delayed repair from one week to two weeks and 3 visits. So I had no freezer for over two weeks, when one week was given as estimate. There was also a reschedule to even second week due to a staff illness. I understood and it was delayed only another day or two but I remained without Freezer. Tho I list the problematic issues, I would not hesitate to use your company again and work with your staff. I had a delay, but working with such professional and personable employees was greatly appreciated as it is rare in all “services” industry today, we as customers experience. I congratulate you on acquiring and sustaining a wonderful staff that sells your business for you, in all they do and how they interact in knowledge, person-ability, and sincere care, in their commitment to your customers.
Overall Experience
Litchfield, Connecticut
03/21/2024
Your workers were kind considerate caring and very knowledgeable
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Jonathan
Lancaster, South Carolina
03/21/2024
Showed up on time. Kept promises. communicated fixed the problem a different company made really bad!
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Huntersville, North Carolina
03/21/2024
Needed new part. Part located, part installed without much ado.
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Kai kunz
Pomfret, Connecticut
03/21/2024
Amanda is not just a very personable and pleasant but she is a phenomenal technician.
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Rosa
Berlin, Connecticut
03/20/2024
Jeremy did a great job.
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Donna Davis
Manchester, Connecticut
03/20/2024
She arrived timely. Reviewed my situation, showed me how the washer works. I think she resolved my issue.
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Peter
Milford, Massachusetts
03/20/2024
Outstanding Technion!! repaired Problem! she is highly. skilled! give her a bonus. Thank you, Peter, Butrym
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JPofCoventry
Coventry, Connecticut
03/20/2024
Amanda knows her appliances. She easily and correctly diagnosed our dryer problem. She then proceeded to fix itcon the spot as she carries select parts on her truck. She completed the repair and left the job site spotless. Great job Amanda!!
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linda
Agawam, Massachusetts
03/20/2024
advantage appliance very efficient and accommodating service person very nice and polite and knowledgeable
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Ectroll
Hardwick, Massachusetts
03/20/2024
Didn't give up trying to find me house walked me though the issue and did an awesome job fixing it thank you chris
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Kai Kunz
03/20/2024
This week I had what I thought was a major problem with my very expensive stove. On Thursday the 14th a lovely and professional technician named Amanda addressed the issue in a timely and professional manner that was exceptional. Problem was addressed and she exceeded expectations. I'm only suprised she isn't running a work crew. Very impressed!
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